Shipping policy


Shipping Policies:
We are currently shipping via Canadapost, Canpar, UPS, Fedex, and Purolator.  Manitoulin Transport for large freight. 

Shipping rates are automatically calculated at checkout based on the contents of your shopping cart.  There are occasionally special offers that can earn you free shipping.  These offers will change without notice.  

Our customer service staff are processing online orders Monday through Friday and aim to have processing and shipping completed within 24 hours. Orders ship Monday through Friday excluding holidays. Orders received over the weekend will be processed on the following Monday or business day.  Questions? Send us an email:

Once your order is shipped, you will receive a tracking number via email or SMS.  Track your package at the carrier's website to see your estimated delivery date.  Estimated delivery times are as follows:  

Ontario/Quebec/Manitoba:  2 days (3 days rural)
BC/Alberta/Sask/New Brunswick:   3-4 days (5 days rural)
NWT/Yukon/Maritimes:  4-7 days
Nunavut:  7-20 days (schedule dependant)

Please Note: Occasionally we need to choose an alternate shipping provider for your delivery. This could occur if an alternate provider can provide faster service or a lower rate for shipping your parcel. 

In-Store Pickup:
In-store pickup is free for all items, including bikes and oversized products. Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call, email, or text you once your order is ready for pickup.
If you need an item right away, please call us to confirm that the product is available before heading over to our store.